Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions constitute a legally binding agreement between you and Surgency Care. If you do not agree with any part of these terms, you must not use our website or services.

2. Our Services

Surgency Care is a platform that connects patients with verified surgeons and NABH-accredited hospitals for general, laparoscopic, plastic & aesthetic, urology, and weight-loss surgeries. We provide consultation support, appointment coordination, and guidance throughout your surgical journey. We do not provide medical treatment ourselves.

3. No Medical Guarantee

4. User Responsibilities

You agree to provide accurate and complete information when using our services. You are responsible for:

• Providing truthful medical and personal details
• Following the advice and instructions given by your chosen doctor
• Attending scheduled appointments and follow-ups
• Complying with all hospital policies and payment terms

5. Consultation and Booking

Our free consultation service is for guidance only. The final decision to undergo any surgery rests entirely with you and your doctor. We facilitate the connection but are not a party to the doctor-patient relationship.

6. Pricing and Payment

Approximate costs shown on our website are indicative only and may vary based on the hospital, surgeon, patient condition, and any additional procedures required. Final billing is handled directly by the partner hospital. Insurance and EMI options are subject to the hospital's and insurer's terms.

7. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Surgency Care and protected by copyright laws. You may not copy, modify, or distribute any content without our prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Surgency Care shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or services, including but not limited to any medical outcomes or decisions made after using our platform.

9. Termination

We reserve the right to suspend or terminate your access to our services at any time, without notice, if you breach these Terms & Conditions.

10. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Gurugram, Haryana, India.

11. Changes to Terms

We may update these Terms & Conditions from time to time. Continued use of our website after any changes constitutes your acceptance of the new terms.

12. Contact Us