Privacy Policy
Last updated: June 2026
At Surgency Care, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, city, and medical condition details you provide when booking a consultation.
- Health Information: Details about your symptoms or required treatment (shared only with verified doctors and hospitals with your consent).
- Usage Data: IP address, browser type, pages visited, and time spent on our website (collected via cookies for improving user experience).
2. How We Use Your Information
We use the information we collect to:
- Provide free consultation and connect you with suitable doctors and hospitals
- Process appointment bookings and coordinate with partner hospitals
- Improve our website and services
- Send important updates regarding your consultation or surgery (with your consent)
- Comply with legal obligations
3. Sharing of Information
We do not sell your personal data. We may share your information only with:
- Verified doctors and NABH-accredited hospitals (only the necessary details required for your treatment)
- Service providers who help us operate our platform (under strict confidentiality agreements)
- Legal authorities when required by law
4. Data Security
We implement reasonable security measures to protect your personal and health information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
5. Cookies and Tracking
Our website uses essential cookies to provide a smooth experience. You can manage cookie preferences through your browser settings. We do not use cookies for targeted advertising.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal information
- Withdraw consent for processing your data at any time
- Request a copy of the data we hold about you
To exercise these rights, please contact us at the details provided below.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: info@surgencycare.com
Phone: +91 97802 99802
Address: Ground floor, 479, Sector-38, Gurugram, Haryana 122001